Delivery Information
Delivery Information
At Floralncakes, we strive to ensure that your cake arrives fresh and on time for your special occasion. Please review the following delivery details:
1. Delivery Areas:
- We currently offer delivery within Patna. If your location is not listed, please contact us for assistance.
2. Delivery Timeframe:
- Our standard delivery within 3 hours . Orders must be placed at least 3 hours in advance to guarantee timely delivery. Same-day delivery may be available for select products; please check with our customer service team for availability.
3. Delivery Charges:
- Delivery charges vary based on the delivery location and the size of the order. You can view the applicable delivery fee during the checkout process before completing your purchase.
4. Delivery Policies:
- We do our best to accommodate specific delivery requests, such as delivery time preferences or instructions for the delivery person. However, please note that delivery times may be affected by factors such as traffic conditions and weather.
- If the recipient is unavailable at the time of delivery, our delivery personnel will attempt to leave the cake with a neighbor or in a safe location, as specified by the sender. Alternatively, we may attempt redelivery at an additional charge.
- For deliveries to hospitals, hotels, or other large establishments, please provide detailed information, including the recipient’s name, room number, and any specific delivery instructions.
- In the unlikely event that your cake is damaged during transit or arrives in unsatisfactory condition, please contact our customer service team immediately for assistance.
5. Tracking Your Order:
- Once your order has been dispatched for delivery, you will receive a confirmation email or SMS containing tracking information. You can use this information to track the status of your delivery in real-time.
For any inquiries regarding delivery or to discuss special delivery arrangements, please don’t hesitate to contact our friendly customer service team at +91 9905661415 or info@floralncakes.com.
Thank you for choosing Floralncakes for your cake delivery needs. We look forward to serving you!
